Field Sales Engineer - Northwestern US

Remote
Full Time
Field Sales Engineering
Mid Level

The role, at a glance:

The Field Sales Engineer (FSE) at Biamp serves as the primary technical support and design expert for our sound masking and network paging platform, Vocia. In this role, with a strong emphasis on IT network planning and design, you will engage with end-users, consultants, and integrators to educate them on the technical capabilities of our products and technologies, primarily in a pre-sales capacity. By delivering comprehensive training and guidance to installation teams, you ensure the successful implementation of Biamp solutions.

Reporting to the US FSE Manager and receiving direction from the Western US Regional Sales Manager, you will play a crucial role in ensuring that proposed Biamp systems not only meet but exceed client expectations.

How you'll contribute:

  • Drive the technology evaluation stage of the sales process with major projects and key clients. The FSE will take the lead support-role for the development of proper product application. The FSE will be instrumental in ensuring clients develop network readiness in advance of deploying sound masking and advanced paging systems. 
  • Manage all elements of the technical communication between Biamp and end users, consultants and AV integrators up to the point where the product is ordered. This includes writing (or participating in writing) proposals, reviewing design drawings and recommend solutions.  
  • Work in conjunction with Biamp sales managers as the key technical advisor and product advocate. 
  • Develop relationships with client decision-makers and technical staff after being introduced by our sales managers. The FSE is their technical resource for pre-sales design evaluation and support. 
  • Explain and demonstrate the technological aspects of the product being marketed. In field training of integrators, consultants, and end-users on all aspects of Biamp equipment, its functionality and its uses. 
  • Drive the sales process through all phases requiring technical or design decisions.
    • Fully explain to clients how a Biamp solution solves their issues.
    • Help increase Biamp market share by providing world-class technical expertise on every project.   
  • Participate in trainings on sales skills and techniques on an ongoing basis. 
  • Respond to functional and technical elements of RFIs/RFPs. 
  • Give and prepare technical presentations directly to manufacturer’s representatives, consultants, key end-users, MEP firms and architects in the western United States. Develop and deliver product demonstrations as needed. 
  • Act as the primary technical resource for the field salesforce in the western United States. 
  • Report client feedback on technical matters to Biamp leadership. Identify and report any areas that could be improved upon for increased customer satisfaction.  
  • Be able to lift 50 lbs.
  • Other duties as assigned by your manager. 

A successful candidate should have:

  • A comprehensive knowledge of sound systems and the architectural acoustic principals surrounding sound propagation. A thorough understanding of the decibel, SPL weighting curves, noise criteria, sound absorption, inverse square law, and the human auditory system.  
  • A degree in a technical field or commensurate experience in a related position. 
  • Extensive computer networking design and support experience (preference in audio-video networking). 
  • A verifiable history of success in technical sales in a channel partner environment.     
  • Experience in the professional AV industry, including contact with integrators, consultants, and end-users.  
  • Ability to build long-term relationships with Biamp clients.  
  • Excellent teamwork skills.
  • Strong technical presentation skills, and the ability to address a wide range of end-users across all levels of an organization, from beginner to advanced. 
  • Strong self-motivation to enable efficient work in a location remote from the company’s headquarters.  
  • Good computer skills, including working knowledge of MS Ofice Suite (including advanced PowerPoint abilities) and CAD programs (Bluebeam Revu/Visio/AutoCAD LT). 
  • Comprehensive general technical audio system knowledge including distributed audio systems.
  • The ability to travel throughout the Western US up to 75% of the time, including to Biamp world headquarters in Beaverton, OR. as well as to trade shows.
  • Previous in-depth knowledge of sound masking systems, enterprise level paging applications including life safety and DSP based audio system integration is preferred. 

Work environment:

  • This is a remote (work from home) position. The successful candidate will be based in the Northwestern US (California, Oregon, or Washington) with access to a major airport within one hour of their home location, or be willing to relocate to the Northwestern US within the above capacity at their own expense.
  • Up to 75% travel (workload dependent), mainly domestic.
  • In compliance with state pay transparency regulations, Biamp offers a base salary of $115,000 per year.

What we offer:

  • Medical, Dental, and Vision
  • 3 weeks annual PTO and 9 paid holidays
  • 401(k) + matching
  • Employer-paid base life insurance, short, and long-term disability 
  • Health savings accounts (with Biamp contribution) and flexible spending accounts  
  • Tuition reimbursement 
  • Discretionary profit-sharing 
  • Referral bonuses 
  • Charitable donation matching

Who is Biamp?

We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.

As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same:

Biamp connects people through extraordinary audiovisual experiences.

About our company:

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.

Biamp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*